Your health is our priority

At Ace Medical Centre we provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness.

If you have a medical emergency please call 000 for an ambulance

To make an appointment, please call us on (07) 4992 4848

Ace Medical Centre is a Mixed-billing practice

PLEASE NOTE

If you have a cold and flu symptoms and have recently travelled overseas or believe you may be at risk of coronavirus (COVID-19), DO NOT come to the practice.
Please call us instead on 07 4992 4848 or 0438306902

Cancellations / Re-scheduling of Appointments

Due to the increasing number of patients not attending appointments and not informing us that they will not attend or cancel their appointments, “Cancellation fee will now apply”.We understand that emergencies happen, but we kindly request that if you need to cancel  or re-schedule your appointment that you, please give us as much notice as possible. Cancellation fees will be as follows- Short Appointments   :  $50 Long Appointments  :  $75

Another Melanoma diagnosed today, another life saved.

 11 Clients have been detected with  Melanomas in 6 months.

That is 11 lives saved.

Congratulations to our  wonderful Skin Team

Dr Sadaf Hussain, Clinical Nurse Kim Cumes, Nurse Tina O’ Donoghue and our hardworking reception staff.

To make an appointment for skin check ,please call us on (07) 49924848. Please do not book online appointments for Skin Check.

 

Outstanding Payments

Please note that all the outstanding payments must be paid before you see the doctor for your next appointment.

HEALTH ASSESMENT

A Health Assessment is a longer , more comprehensive appointment and plays an important role in your health care portfolio. They allow us the opportunity to evaluate your health, wellbeing and support general practice to provide holistic care.

Please call us on (07) 49924848 to arrange your assessment.

Our Mission

Our mission at Ace Medical Centre is to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness.

This Practice is committed to promoting health, wellbeing and disease prevention to all patients.

This Practice does not discriminate in the provision of excellent care and aims to treat all patients with dignity and respect.

Ace Medical Team

Doctors:

All doctors are committed to providing excellent primary health care services for the community in Biloela.

Dr GB Singh
Dr Sadaf Hussain
Dr Amender Campbell
Dr Jun Zhang (Fluent in Chinese Mandrain language)

Clinical Nurse

Kim Cumes

Registered Nurses

Billie Burke

Enrolled Nurses

Rupi Kaur
Tina O’Donoghue

Receptionists:

Mandy Sanderson
Sue McDonald
Bonnita Potgieter
Ridhi Jain Gupta
Rachel Cumes

 

For Your Information:

Appointments

Appointments are made at 15 minute intervals.

If you feel you need more time with the Doctor, please let our reception staff know when making your appointment.

Longer consultations may be required for: Procedures (excisions, sunspot removals etc.), Multiple or Complex concerns, Completion of forms or Mental Health Issues and counselling sessions.

Home Visits

Home visits are available for patients who are unable to travel to the practice due to ill health and are provided at the discretion of the doctor. If you need a home visit please discuss with the reception staff.

For Home-visit please call 0417 189 587 to make an appointment.

After-hours Care

GP After-hours Service is a  mixed billed service that operates from 6:00 pm to 8:00 pm.

For Home-visit please call 0417 189 587 to make an appointment.

After midnight, please feel free to call 000 or Biloela Hospital on (07)49927000.

Fees and Billing Arrangements

Ace Medical Centre is a mixed-billing practice. Please ensure that you bring your current Medicare, Centrelink or Veterans’ Affairs card and your bank card  with you on each visit. You will be charged for your consultations and you can claim back immediately if you are paying us by debit card.

 Bulk Billing is only be for :

  • School going children up-to 18 years old.
  • Our Regular Pensioners.
  • Concession Card holders.

 Non Regular Pensioners will be charged.

Please be aware that, while consultations are mixed billed, not all services offered by this clinic are funded by Medicare. These services include, but are not limited to:

  • Medical examinations for commercial driver’s licence or pilot licence
  • Employer requested examinations and medical reports
  • Examinations for entry into schools and Colleges
  • Examinations for health insurances Compensation related medical services
  • Mine or Pre-employment Medicals and drug screening

In these instances, a private account may be issued. Please feel free to discuss any concerns you may have with reception staff.

Privacy Statement

This practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document and is the practice policy to maintain security of your health records at all times in accordance with the Privacy Act 1998.

Specialists

The practice works closely with both public and private specialist services and can arrange referrals or consultations using telehealth to reduce the need for patients to travel. The practice is also working towards visiting specialist services.

Results

Appointments need to be scheduled at the practice with the doctor to discuss/obtain your results (pathology, ultrasounds/x-rays and specialist report). Reception staff cannot discuss specific results with you.

Please take your ultrasound/x-ray with you when you leave the practice. You may need these for future appointments with other doctors/specialist to help with your health care.

Compliments and Complaints

We aim to provide Holistic Care to Biloela and Surrounding Communities. If there is any way you feel the service could be enhanced there is a suggestion box placed in the surgery waiting room or you can contact the Health Ombudsman on:

  • Phone: 133646
  • Website: www.oho.qld.gov.au
CTG (Closing the gap)

Ace Medical Centre is now signing up Indigenous and Torres Strait Islander patients for the Indigenous Health Incentive and Pharmaceutical Benefits Scheme co-payment measure. This will provide better management for your Chronic Disease or Chronic Disease Risk Factors.

Book your next appointment online

Although it is always better to discuss any problems face to face with your nurse or doctor you can, however, contact a nurse or doctor by ringing during surgery hours. Emergency calls will always be put straight through: (07) 4992 4848